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TRANSPORT AND POSTAGE

 Depending on the delivery zone, postage will vary. For a better understanding of the cost of postage, pleas read the following explanations:

  

Summary

 0 – Delivery and postage in metropolitan France, Belgium and Switzerland.
1 – Cost of postage in the other zones.
2 – The different haulage contractors.
3 – Delivery time.
4 – General postage tariffs. 

  

Delivery and postage in metropolitan France, Belgium and Switzerland.

 LAYOLE.COM invoices postage depending on the weight of the order.
Beware: the risks due to transportation are insured provided that the purchaser verifies the products on arrival. He has to notify the damages to the haulage contractor within 48h after delivery even in case of postage paid.

For delivery in Switzerland, the order being billed without the taxes, the purchaser will have on receiving the knife to pay custom taxes, plus the Swiss value-added tax equivalent to 7.5%.

 
 
 
  

Cost of postage in the other zones.

 As you might know, we proprose to send your order in any country you wish. You will notice that the cost of postage varies depending on the delivery zone and the weigt and volume of the parcel.

Because of the cost of international transportation, we cannot take on the sending expenditure. We bill the cost of transportation at their cost price. Nonetheless we have negociated preferential prices.

Beware: the risks due to transportation are insured provided that the purchaser verifies the products on arrival. He has to notify the damages to the haulage contractor within 48h after delivery even in case of postage paid.

 
 
 
  

Different carriers.

 

Depending on delivery areas, we use the services of various carriers.

For metropolitan France, the European Union and Switzerland, we privilege the services of La Poste with the Collissimo Suivi. This system is reliable and fast. If you want more information about this service, you can visit the Post Office. This service does not track packages in real time on the Internet.

In metropolitan France, the European Union and Switzerland, where the shipment is urgent, we use Chronopost with extra charge for this additional cost of transportation.
CAUTION, there is no Chronopost delivery on Saturday.

For deliveries outside of metropolitan France (DOM TOM), we use the services of the Post Office.

For deliveries in the rest of the world we resort to Fedex services.

 
 
 
  

Delivery time.

 The following delivery times have been given to us by the haulage contractors we work with. They are calculated on the basis of working days: from Monday to Friday - exept Bank Holidays.

Delivery zone Colissimo Suivi Chronopost Fedex
France 48 to 72 hours 24 hours  
European Union 6 to 8 days   24 hours
Extra European Union Europe 8 to 10 days   24 to 48 hours
North America (exept Alaska) 8 to 10 days   24 to 48 hours
Asia - Africa - FOD     48 to 96 hours
South America - Oceania     48 to 72 hours

Important: 
- if you have a deadline, we advise you to take an additional one day extra time.
- we cannot guarantee the expeditions with La Poste because there is no acknowledgement of receipt. Thus, we have no way to follow the parcel route.
- only the expeditions with Chronopost and Fedex are guaranteed and can be followed on demand working days.)
- we cannot deliver parcels with Chronopost and Fedex to the adresses with post box.

For more informations, please contact our customers service: info@layole.com
 
 
back to summary ^ 
 

Non E.U.C delivery

 
  

Taxes for the countries member of the E.U.C

 Our produce prices are billed including the French taxes for all the countries of the European Union.
 
  

Switzerland

 For switzerland, the order being billed without the taxes, the purchaser will have on receiving the knife to pay custom taxes, plus the Swiss value-added tax equivalent to 7.5%.
 
  

French Overseas departments

 Only for the following destinations: Guadeloupe, Guyana, Martinique, Réunion, Saint Pierre and Miquelon, Mayotte. We invoice our products without the value-added tax.
For the Overseas territories, please contact us.
 
  

Other counties.

 For all the destinations in the list below, we bill our produces without the French tax:
- Non European Union countries: Gibraltar, Greenland, Hungary, Iceland, Liechtenstein, Malta, Norway, Switzerland.
- North America: Canada and USA.
- Rest of the world: 
South Africa, Saudi Arabia, Argentina, Australia, Bahreïn, Brazil, Cameroun, South Korea, Egypt, United Arab Emirates, Hong-Kong, Israel, Japan, Koweït, Lebanon, Mexico, New Zealand, Oman, Panama, Qatar, Seychelles, Singapore, Taiwan, Venezuela.

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